Services Guarantee

Our Service Guarantee

When you call Smart Garage Door Service you’re not calling a large garage door repair company with many employees. You’re calling a family-owned business with its name on every job. We stand behind our work completely.

The Smart Garage Door Service Guarantee. Here’s what we guarantee for every job:

01

Upfront Flat-Rate Pricing — Guaranteed

Smart Garage Door Service will give you a flat-rate price before work begins on any repair. This means you will know the total cost of the repair before we even start work. If for some reason it ends up taking more time to complete the repair than we anticipated, we will tell you before we start work, not after we have already started.

 

While unusual garage door repairs can sometimes become more complex jobs than we initially anticipated, we will inform you of all added costs before we begin the repair of your garage door, not after the work has started.

Access Control Installation
Cable Repair Installation

02

Same-Day Service — Guaranteed

Our guarantee for Same-Day Service is applicable for standard garage door repairs performed in the Denver Metro area. If we tell you it can be completed the same day in the morning, we guarantee that a technician will be at your door that very same day.

03

Technician Dispatched Within One Hour — Guaranteed

Emergency garage door repair work is dispatched in 1 hour or less, 7 days a week, 24 hours a day.

Dock Door Repair Service
Storefront Shutters Installation

04

Transparent Emergency Service Pricing — Guaranteed

24 hour garage door repair is offered across the Denver Metro area. An additional service fee for emergency and after-hours garage door repair is added to the regular price of repair for work done outside of regular business hours and for locations that are far from our shops. The additional service fee for emergency repair is given to the customer prior to the technician’s arrival for approval of the work to be done.

05

Parts Stocked on Every Truck — Guaranteed

We stock a wide array of parts including, but not limited to: garage door springs, garage door cables, garage door rollers, garage door tracks, garage door sensors, garage door openers, and more. We guarantee 95% of repairs will be completed in one service call.

up door linking
door installation view

06

Workmanship Warranty — Guaranteed

All labor that Smart Garage Door Service performs on your garage door or opener is guaranteed against defects in workmanship. This means if something fails due to our work, we will return to your home to repair the problem for you at no additional charge.

07

Parts Warranty — Guaranteed

We offer warranty on all parts that we install. The length of time that the parts are covered will vary by part (springs, openers, cables, rollers, etc.) and we will give you details on the warranty for each part before we start the work.

outer door view
inner grage door repairing

08

Safety Inspection Included — Guaranteed

The comprehensive safety check is an integral part of all of our service calls. This check includes an assessment of critical components including: springs, cables, roller condition, door sensors, door openers and more. You will receive a report outlining any potential problems which could lead to a garage door related accident or damage and we will give it to you straight – with no pressure to have repairs made.

09

Licensed and Insured — Guaranteed

Smart Garage Door Service is a fully licensed and insured, Colorado State contractor. All of our Technicians are fully trained and will have identification with them at all times. We want you to feel 100% safe while we are servicing your home and family.
door front
garage service

10

We Recommend Repair Before Replacement — Guaranteed

We will never recommend replacement of a garage door or opener when repair can be done for lowest cost to you. If we feel that replacement is best for you, we will give you reasons why in specific detail.

Our Process

What to Expect During Your Appointment

craftsman box
nordock

Guarantee

Our Guarantee Is Simple

We do the job right. We charge what we said we would charge. We stand behind our work. If you are ever unsatisfied with any aspect of our service, call us directly at (720) 299-5604 and we will make it right.

 

The Smart Garage Door Service guarantee is simple: we do the job right, we charge what we say we are going to charge, and we stand behind our work. If for any reason you are not satisfied with your experience from us, call us directly at (720) 299-5604 and we will fix the problem. That is our guarantee. We have 8 years of experience servicing garage doors in the Denver area, over 200 5-star reviews, and an A+ rating with the BBB.