Commercial

Garage Door Won’t Close?

An open garage door is a security emergency. We provide same-day priority service to diagnose and fix doors that refuse to close throughout the Denver Metro area.

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Most repairs done same day

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Protect Your Home & Possessions

A garage door that won’t close is a security emergency. An open garage door gives anyone direct access to your home, your vehicles, and everything stored inside. Smart Garage Door Service diagnoses and fixes garage doors that won’t close throughout Denver Metro with same-day priority service.

 

The most common cause of a garage door not closing is a problem with the safety sensors. Modern garage door openers have required safety sensors to be installed near the floor on both sides of the garage door opening since 1993. These safety sensors project an invisible infrared beam across the garage door opening. If the infrared beam is broken or if the safety sensors are not aligned properly, are dirty, or are damaged in some way, the garage door will not close down. The garage door opener light(s) will blink out a specific pattern of lights to indicate that there is a problem with the safety sensors.

 

Even the smallest amount of bumping or hitting of the garage door can cause the sensors to get out of alignment with each other. This causes problems for your garage door because the sensors will no longer be able to recognize that the garage door has been closed. This can be identified by the lights on the sensors of your garage door. The green light on one of the sensors should be solid, and the amber light on the other should be as well. However, if one of the lights is out, or is blinking, or is even red, then your sensors are not working properly and will cause your garage door to have problems closing.

closing door setup view

Our Solutions

Common Causes We Repair

01

Safety Sensor Issues

Diagnosis and realignment of infrared sensors that are dirty, damaged, or bumped out of position.

02

Travel Limit Adjustments

Correction of travel limits to ensure the door reaches the floor securely without hitting or stopping short.

03

Force Sensitivity Calibration

Adjustment of force settings to prevent the door from reversing prematurely due to high sensitivity.

04

Mechanical Obstructions

Removal or identification of debris, hoses, or other items triggering the safety reversal system.

05

Spring & Cable Repair

Assessment and repair of broken or imbalanced springs and cables that cause the door to stop or reverse.

06

Opener Diagnostics

Troubleshooting of remote controls, wall buttons, and logic board issues to ensure reliable command transmission.

05

Spring & Cable Repair

Assessment and repair of broken or imbalanced springs and cables that cause the door to stop or reverse.

06

Opener Diagnostics

Troubleshooting of remote controls, wall buttons, and logic board issues to ensure reliable command transmission.

Critical Safety Component

Our Simple 3-Step Process

From your first call to a fully operational system — fast and hassle-free.

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Call or Book Online

Call 720-299-5604 or fill out our form. We confirm your appointment within 15 minutes.

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Free Assessment & Quote

We assess your setup and give you a written flat-rate quote before touching anything.

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Install, Program & Train

We install, program all users, and walk you through everything before we leave.

FAQ

Common Questions

Why does my garage door go down a few inches and then reverse?
This is typically a result of a sensor problem. This could be from a number of things. The sensors could be misaligned. The lens on the sensors could be dirty. The sensors could be damaged in some way. We can diagnose what is wrong with your garage door opener and fix it for you the same day. The problem could also be from the close force being set too sensitive. This would cause the garage door to reverse when it hits something as normal. We can adjust this setting for you as well.
The opener’s indicator light(s) will blink in a specific sequence depending on the opener brand and model when there is a sensor fault. The most common fault is that the safety sensors are not communicating with each other due to misalignment, dirty lenses or a failed sensor. The Smart Garage Door Service technician will diagnose the problem and complete the repair the same day.
Yes. Release the door from the opener using the red cord and manually pull the door down to the closed position. Make sure to lock the door in the closed position using the manual lock, if available. We can service your garage door the very same day that you call us for an appointment.
Repair estimates are provided in advance, so you can know exactly what the repair will cost. If the repair requires just some simple adjustments, such as repositioning the safety sensors, there is likely to be no additional charge. If the problem requires replacement of a spring or other part or parts, we will explain what is needed and the associated cost before proceeding with the repair.

Dirty sensor lenses are another cause for sensor problems. Since garage door opener safety sensors have very small lenses it is easy for dust, cobwebs, and debris to accumulate on the lenses and in turn block the infrared beam. Simply wiping down the lenses with a dry cloth will occasionally resolve the issue of a garage door not closing.

 

The close travel limit may also be set too short causing the door to stop short of the floor. In this case, the garage door may appear to be closed when in reality there is a large gap at the bottom of the door. This is a fairly simple setting to adjust and usually does not require a service call unless you are unsure of how to change the setting.

 

A garage door that won’t close also can be caused by the open force setting being set too sensitive. This causes the door to reverse as soon as it comes into contact with the floor. This is a simple setting to adjust without needing any parts.

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Service Coverage

Proudly Serving Denver Metro

We cover all Denver Metro areas. Call us from anywhere below for fast, same-day service.