Residential

Garage Door Won’t Open?

Trapped inside or locked out? We provide expert, same-day repair service for all garage door brands throughout the Denver Metro area.

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Same-Day Service

Most repairs done same day

Price

Upfront Pricing

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Get Your Door Moving Again Today

If your garage door is stuck in the closed position it can cause serious problems such as trapping your vehicle inside the garage, making you late for work, or deny you access to other items stored in your garage. At Smart Garage Door Service we repair all brands of garage doors that won’t open to resolve these situations. We offer same day repair service on all garage doors throughout the Denver Metro area.
There are many reasons a garage door won’t open.

 

There are many parts of a garage door that could be the problem and many reasons for each part to malfunction. By far the most common cause for a garage door that won’t open is a broken torsion spring or a broken extension spring. A broken garage door spring causes the garage door to become to heavy for the opener to lift. When a spring breaks it often makes a loud bang and can cause injury. It is very common for people to here a loud noise from their garage and then go outside to find that the door no longer opens. It is also common for a spring to slowly break over time. This can cause the door to be hard to open. It can also cause the door to fall at random times. A broken garage door spring should be replaced as soon as possible.

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Our Solutions

Common Causes & Solutions

01

Spring Failure

Replacement of broken torsion or extension springs, which are the most common cause of a door becoming too heavy to lift.

02

Opener Malfunctions

Diagnostics for electrical issues, tripped breakers, or drive mechanism failures (chain, belt, or screw).

03

Emergency Release Reconnection

Reconnecting a disconnected trolley after the red emergency release cord has been pulled.

04

Cable & Track Repair

Fixing broken or jumped cables that cause the door to stick or fall partially open.

05

Manual Lock Issues

Troubleshooting horizontal manual locks that may have been accidentally engaged, preventing the door from opening.

06

Cold Weather Maintenance

Resolving issues caused by frozen bottom weatherstripping or tension loss in metal springs during extreme winter temperatures.

05

Manual Lock Issues

Troubleshooting horizontal manual locks that may have been accidentally engaged, preventing the door from opening.

06

Cold Weather Maintenance

Resolving issues caused by frozen bottom weatherstripping or tension loss in metal springs during extreme winter temperatures.

Critical Safety Component

Our Simple 3-Step Process

From your first call to a fully operational system — fast and hassle-free.

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Call or Book Online

Call 720-299-5604 or fill out our form. We confirm your appointment within 15 minutes.

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Free Assessment & Quote

We assess your setup and give you a written flat-rate quote before touching anything.

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Install, Program & Train

We install, program all users, and walk you through everything before we leave.

FAQ

Common Questions

My garage door opener runs but the door won’t move… What is wrong with it?
The most common cause for a garage door not opening is a broken torsion or extension spring. When a garage door spring breaks, it causes the door to become too heavy for the garage door opener to lift. The door will not be able to open. Sometimes a cable can also break or jump off of the drum. This can also cause a garage door not to open. A garage door trolley can also be disconnected from the garage door opener. This will also cause a garage door not to open. The red emergency release cord was probably pulled on the opener trolley. This cord was put on the opener trolley so that in case of an emergency, someone can pull the cord and manually open the garage door. The opener trolley is then disconnected from the garage door. Smart Garage Door Service can come to your home to fix a broken garage door spring, repair a garage door opener trolley that was disconnected, or fix a broken garage door cable.
Pull the red emergency release cord down from the opener trolley. This will pull the opener trolley down and allow you to manually open the door. Be aware that if there are broken springs then the door will be very heavy and will require more than one person to open. We can come out and repair your door the same day that you call us.
The cold of winter can be a cause of garage doors not opening too. There are two main ways that cold weather can cause your garage door not to open. First the bottom of the door can stick to the ground. This happens when the rubber weatherstripping freezes to the ground. This is more common in the cold of winter in Colorado than in other parts of the country. The second way is that the springs can lose tension. Since metal contracts in the cold, springs are one of the parts of the garage door system that can lose tension in very cold weather.
Pricing varies greatly for issues that cause a garage door to not open. The most common issue being a broken garage door spring and would cost anywhere from $150 to $300 for repair or replacement, depending on the spring and situation. Other opener parts and items such as garage door cables would have their own price. You will know the total cost before any repairs are done.

A dead opener or a malfunctioning opener can also cause this type of problem. Often times this can be a problem with the drive mechanism of the opener (i.e. the chain, belt or screws). In some instances the opener may not even make a sound when pressed for remote open or wall open. This can sometimes be a simple fix such as a tripped circuit breaker or perhaps the unit was simply unplugged.

 

A disconnected opener trolley is also a cause for this problem. Typically someone unintentionally pulls the red emergency release cord on the opener or it came loose in storage. When the trolley is pulled away from the wall, the door will not operate, however the opener will continue to run as long as the cord is pulled out. This is a very easy problem to fix, simply reconnect the trolley to the opener.

 

Broken or jumped garage door cables will prevent the garage door from being able to open as well. This is usually due to a broken or slipped cable on the garage door, or from the cables having been previously jumped. The door will appear to be stuck in the closed position or it may only open partially before falling.

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Proudly Serving Denver Metro

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